Privacy Policy — Santa Call

1. Information We Collect

1.1. Audio and Video

• The app may record audio and video during the experience.
• All recordings are stored locally on the user's device.
• We do not upload videos or audio to any external server.

1.2. Conversation Data (Vapi)

• The conversation with Santa (voice or text) is processed through Vapi, an external service required for the AI voice experience.
• Conversation data may be temporarily stored by Vapi to function properly.
• Parents or legal guardians must give consent before using the app.

1.3. Device Information

We may collect:

• Basic device data (model, OS version)
• Anonymous usage statistics

This information helps us improve performance and stability.
We do not collect personal identifiers.

2. How We Use Information

We use the collected information only to:

• Provide the Santa Call experience
• Improve app functionality
• Ensure parental supervision and safety

We do not:

• Sell personal information
• Share personal data with advertisers
• Track users across other apps or websites

3. Data Storage & Retention

Local Recordings

• Videos and audio recorded by the user stay on the device.
• You can delete them anytime using your device's file manager.

Vapi Conversation Data

• Parents may request the deletion of Vapi-stored data at any time.
• Vapi follows its own standard policies for retention and deletion.

4. Children's Privacy

Santa Call is intended for children only with active supervision from a parent or legal guardian.
We do not knowingly collect personal data from children without adult consent.

5. Your Rights

Parents and guardians may:

• Request deletion of stored conversation data
• Request access or corrections
• Withdraw consent at any time

To submit a request, contact us at:

📧 sarabia.operations@gmail.com

6. Third-Party Services

Santa Call uses:

• Vapi (for AI voice conversation processing)

These services follow their own privacy practices.
We encourage reviewing their privacy policies.

7. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.